Order intent translates into network and inventory actions with controlled progression and response tracking.
Watch how Promon Order Manager handles the complete order lifecycle
Built Around How Operators Actually Work
Capabilities that connect teams and streamline operations.
Unified Order Views
Track product, service & resource orders together with real-time status.
Lifecycle & SLA Tracking
Progress monitoring with alerts when steps exceed timelines.
Decomposition & Dependencies
Break down orders based on catalog rules and enforce fulfillment order.
End-to-End Fulfillment Flow
Every order follows a governed sequence validated, stock-aware, and automated through provisioning workflows.
Designed for Operational Precision
Designed to coordinate product, service, and resource fulfillment using catalog rules, inventory awareness, and automated provisioning flows.
True TMF alignment
Works natively with PCAT (TMF620), Inventory (TMF639/634), and Workflow (BPMN).
Inventory-Centric Fulfillment
No order confirmed without resource certainty.
BPMN Workflow Engine Included
Graphical modeling + automated triggering + rollback handling.
Multi-channel compatibility
CRM, self-care, partner portals all work off the same orchestration.
Governance & Audit-Proof
Full lifecycle visibility — no hidden queues.
Frequently asked questions
Yes. We support integration with legacy BSS/OSS platforms, provisioning gateways, HLR/HSS systems, SAP/Oracle ERPs, and MVNO/MVNE environments using TMF APIs and connector frameworks.
Promon Order Manager uses TMF620 rules to decompose orders into service and resource tasks, enforcing sequencing and validation so fulfillment flows always follow catalog constraints.
Yes. The system performs real-time inventory checks and reservations via TMF639/634 to ensure SIMs, MSISDNs, devices, and network resources are available before provisioning starts — preventing fallout.
Error-aware BPMN flows apply automatic retries, compensation logic, and guided operator interventions. SLA timers and alerts ensure failures are resolved before customers are impacted.
A unified order lifecycle screen provides end-to-end status, SLA progress, notifications, and drill-down into execution steps — enabling proactive assurance and fast troubleshooting.
Yes. We follow enterprise security best practices: RBAC, audit logs, encrypted communication, and support deployment on secure private cloud or operator-controlled data centers.