Sumathi Subramaniam
Co-Founder
Vision Driven. People Powered.
2014
Started in telecom
10+
Years shipping cloud-native BSS/OSS
24/7
Managed Service & Support Operations
100+
Major projects delivered worldwide
About Us
Platforms, private AI, and the apps in between
Promon started in telecom. We still live in billing, catalog, CRM, and order management — and we take that same rigor to private AI and the architecture around them, in any industry that cannot leak data or miss a bill run. 24/7 operations when you need them.
Our Purpose
Why teams hire us
Our Mission
Help teams launch offers, bill accurately, and keep production up — without sending customer or billing data off-net.
→ Billing platforms, private AI on your premises, and applications your teams will actually use.
Our Manifesto
How we work
Standardisation
Adhering to TM Forum Open APIs so catalogs, orders, and care stay connected.
Automation
Reducing manual effort and enabling rapid rollout.
Time-to-Market
Launch your offers in weeks, not months.
Joint Success
Stay on the program after go-live — same team, same SLAs.
Culture
Engineers who stay after go-live — not a rotating bench.
Meet the Team
The people who stay after go-live
BSS, billing, DevOps, private AI, and product — the same names you will see after go-live.
Sathish Mariappan
Co-Founder
Customer Focused. Coffee Fueled.
Siva Prasad
Operations Manager & Solution Architect
Turning chaos into architecture since day one.
Pandi Koothan
DevOps Lead
Automating Everything. Breaking Nothing.
Work
Recent programs
Telecom
Digital Core Revamp
Rebuilt legacy OSS/BSS into microservice architecture. Reduced provisioning time from 3 days to 4 hours.
TMF622/633/641/679
GlobalNet
Unified CRM & Customer 360
Implemented 360° CRM view integrating parties and accounts. Improved retention rates by 25%.
TMF632/640
NovaTel
Dynamic Product Catalog
Standardized offer creation for mobile, broadband, and IoT. Enabled 20+ bundles rollout in 3 months.
TMF620/633/638
TelcomOne
API-Led Order Management
Automated order flow with real-time tracking. Reduced fallout by 70% and improved NPS by 15 points.
TMF641/640/666