We Keep Your Telco Running
Always-On operations, continuous improvements, and proven ownership across billing, CRM, workflows, and digital channels.
Get Started TodayYour Platforms, Our Accountability
We take operational responsibility across platforms that drive revenue and customer experience.
Billing
Comverse One 3.7.1 & 5.5
CRM & Provisioning
Order Management / Flowable
Payments & Charging
Payment solution, Voucher systems
Digital Experience
Self-care portals, Azure Services, AKS, Microservices
Infrastructure
UPS, Databases, Linux systems, Azure Resources, Firewalls
OUR SCOPE BY OUTCOME
Delivering measurable results across availability, incident reduction, revenue protection, security, and launch acceleration.
Fewer Incidents
Proactive checks, log intelligence, automation
Reduced Revenue Leakage
Billing reconciliation, fix failed orders
Higher Availability
HA tests, failover readiness, capacity & performance KPIs
Continuous Security
Patching, access reviews, compliance checks
Faster Launches
Development + testing + DevOps pipeline maturity
Transparent, Predictable, Data-Driven
How we work: Our structured approach ensures clear communication, accountability, and continuous improvement across all managed services.
Weekly Status Calls
Dashboards, SLA, backlog & RCA tracking
Monthly Steering Committee
Roadmap + risks + improvements
Service Desk
Kanban workflow, KPI management, visibility & data ownership
Onsite Rotations
During critical phases
Why Choose us
Discover the compelling advantages that make Promon the preferred choice for enterprise managed services worldwide.
Datacenter, DB, NAS, VMs, hardware, APIs, business processes.
Severity-based SLAs and RCA delivery for Sev-1 & Sev-2 events.
OS/DB lifecycle management, password rotation, audits.
KPIs + business journey failures monitoring.
Continuous improvements and system maintenance.
AI + RPA orchestration for predictive monitoring, auto-runbooks, and closed-loop fixes.
Case Studies
Real-world success stories from our managed services implementations
Seamless Cloud Migration
A leading telecom operator in the Nordics
Enabled full-scale migration of legacy infrastructure to a cloud-native environment with zero downtime. Automated monitoring, proactive alerts, and SLA-driven support improved service reliability by 45%.
→ Read More24/7 Infrastructure Management
A Tier-1 carrier in the APAC region
Delivered end-to-end infrastructure monitoring, patching, and incident management. Optimized performance and reduced critical outages by 60%, ensuring uninterrupted customer transactions.
→ Read MoreCost Optimization Through Managed DevOps
A major MVNO in the Middle East
Implemented CI/CD pipelines and environment automation. Reduced release cycles from weeks to hours, cutting operational costs by 35% and enhancing deployment quality.
→ Read More