Solution

ERP Integration & Operations for Telcos

From ERP–Billing integration to 24×7 operations, we keep your financial & customer systems flowing and improving.

What We Deliver

Secure, reliable, and fully auditable data exchange across your core billing and ERP systems designed to protect revenue integrity and operational continuity.

Billing → ERP Financial Sync

Automatic posting of invoices, usage charges, taxes, adjustments — ensuring accurate and reconcilable financials in ERP.

ERP → Billing Balance Updates

Real-time synchronization of payments, reversals, and credit notes to maintain correct subscriber balances at all times.

Prepaid Recharge & File Processing

Secure ingestion, validation, and posting of recharge files with error detection and recovery workflows.

Master Data Consistency

Customers, products, pricing, and accounts aligned across billing and ERP using governed mappings to prevent data drift.

Exception Management & Operational Assurance

Proactive monitoring, auto-retries, and alerting to eliminate failed transactions and revenue leakage — backed by SIT/UAT and HA testing.

Partner & Middleware Coordination

Aligned delivery with integration partners (Boomi, NetSuite, etc.) for seamless cross-system implementations and change management.

Platforms We Integrate

Seamlessly connect your ERP and billing systems with leading enterprise platforms through standardized APIs and integration middleware.

NetSuite
Dell Boomi
Comverse One
Microservices
Digital channels
Payment gateways

Managed Services for Continuous Operations

We operate and enhance your platform post-go-live — ensuring performance, availability, and business continuity every day.

Runtime Ops

Job checks, HA tests, triage, restarts, data fixes

Platform Ops

Release management, version upgrades, performance work

Business Ops

Payment allocation, reversals, daily file checks

Monitoring

24×7 health checks, alerts, dashboards

SLA Support

Tier-1/2/3 response & RCA

CI/CD

Controlled deployments across DEV → UAT → PROD

Reporting

Daily checks, weekly governance, KPIs

Run + Evolve Lifecycle

How we deliver stability and improvement together.

Onboard

Initial setup and team integration.

Understand flows

Deep analysis of systems.

Build dashboards

Create monitoring tools.

Shadow ops

Parallel operations phase.

Cutover

Controlled transition.

Steady state

Stable operations.

Optimize

Continuous improvement.

Why Telcos Choose Us

Modern telcos need systems that talk to each other and stay healthy. We integrate ERP, billing, and digital platforms — then run them with predictable SLAs and continuous improvement.

Order-to-bill flow automation

Finance & revenue system integration

Data accuracy between ERP & BSS

Real-time issue detection and correction

Always-on monitoring and incident recovery

Outcome: Zero drama closes. Clean reconciliations. Consistent cash collection.